Many senior living organizations have introduced Alexa to support their residents, providing a perfect match for an aging demographic with mobility challenges and a need for information and engagement. Atria Senior Living’s collaboration with Alexa Smart Properties and Aiva Health has led to unexpected benefits and valuable lessons learned.
Lesson 1: Deploy at scale
Atria has streamlined the deployment process, reducing the time to implement devices in each resident unit to under five minutes and enabling regional deployment.
Lesson 2: Make it about engagement
Deploying Echo Show 8 devices in resident rooms has significantly increased engagement in community events and activities, thanks to in-unit screens displaying community-wide communications.
Lesson 3: Seek staff benefits
Alexa has not only benefited residents but also staff, leading to a reduction in non-emergency calls and enabling staff to focus more on resident care.
From communication improvements to staffing benefits, the implementation of Alexa in senior living communities goes beyond technology and becomes a valuable engagement and operations initiative.
For more information on Alexa Smart Properties and Aiva Health, visit: https://developer.amazon.com/en-US/alexa/seniorliving
About Atria: Atria Management Company (“Atria”) is a leading manager of independent living, assisted living, supportive living, and memory care communities in 44 states and seven Canadian provinces.
