Embracing the digital age has revolutionized the way I handle my daily tasks. From work to banking, and even keeping up with my favorite football club, my smartphone has become an essential tool in my life.
Exclusion in the Digital Age
The rapid pace of the digital revolution has left many older individuals feeling left behind and excluded. The closure of bank branches and reliance on digital banking has created a barrier for those who are not proficient with technology. This trend extends to other areas such as parking, travel, and accessing essential services, ultimately leading to increased costs for those who are not digitally inclined.
For those who are unable to use smartphones due to physical limitations or lack of guidance, the reliance on digital channels creates a feeling of being disconnected from society. The push for efficiency through technology should not come at the cost of excluding certain segments of the population, particularly older individuals who may already be financially strained.
Instead of further excluding older individuals, new technology should be used to expand accessibility and reduce barriers. The focus should be on utilizing technology to increase options and lower costs, rather than creating additional challenges for those who are not technologically savvy.
