Norfolk and Suffolk NHS Foundation Trust, in collaboration with the University of East Anglia and the University of Exeter, is pioneering a support program for family carers of individuals living with dementia in the UK. With a generous £2 million in funding from the National Institute for Health Research, the trust and researchers are working with carers and healthcare workers to co-develop and test a new CareCoach support package. This program, originally from The Netherlands, aims to assist family carers in maintaining their emotional and physical well-being while caring for loved ones with dementia. The team is actively involving family carers in the development process to ensure the program meets the needs of a diverse mix of families. Moreover, the advisory group of family carers meets regularly with researchers to provide valuable insights and ensure the support package will be effective in real-life situations. This initiative is a crucial step towards providing the right support for family carers and improving their quality of life.