NHS England suspends £300m digital framework after ‘claim’ over process

NHS England Halts £300m Digital GP Services Framework Due to Process Dispute
NHS England has put a pause on a new £300m framework for purchasing digital GP services following a “claim” issued over the process, as reported by HSJ. The digital pathways framework, aimed at advancing modern general practice, was set to connect integrated care boards with approved suppliers for various tools. While the tender estimated the contract at £300 million and was initially planned to be fully launched by August, it has now been automatically suspended as NHSE manages the claim against it. The details of the claim are currently unknown, causing frustration for those involved and potentially impacting local primary care recovery. The framework, with a total procurement value of £297m and an initial 12-month term, is meant to replace the expiring Digital First Online Consultation and Video Consultation framework. An NHS England spokesperson confirmed that a claim has been issued, leading to the necessary process and contract award being delayed.