Ensuring that patients fully understand post-operative instructions is crucial for outpatient surgery success. Harrogate surgeon, David Duffy, has pioneered a solution to improve patient communication and reduce unnecessary follow-ups.
After noticing that many patients struggled to recall important details about their surgery, Duffy started creating personalized video messages for them. These short videos explain the procedure, recovery expectations, and address common questions, helping patients feel more informed and confident post-surgery.
The effectiveness of this approach is evident, with only 15% of patients needing follow-up appointments since the video project started. The convenience and clarity provided by the videos have been well-received by patients undergoing knee, shoulder, hand surgery, and beyond, leading to potential expansion to other hospitals in the region.
Duffy’s innovative use of technology to enhance patient education showcases the positive impact it can have on healthcare delivery and patient outcomes, with minimal investment needed for implementation.
