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Senior living operators are making significant strides in increasing occupancy levels, approaching and even surpassing pre-pandemic levels from 2019. The industry has seen consistent growth in occupancy for the past 11 quarters, with key players like Watermark Retirement Communities focusing on enhancing staffing, lifestyle offerings, and resident services to steadily improve occupancy rates. The trend of increasing occupancy is evident across the industry, with companies like Benchmark Senior Living, Sinceri Senior Living, Sonida Senior Living, and Vi adapting to meet the needs of a new generation of older adults.
As the industry continues to experience limitations on new supply and a strong demand, operators are optimistic about ongoing improvement in occupancy rates. With a focus on innovative sales and marketing strategies, as well as enhancing the resident experience, senior living providers are preparing for the influx of baby boomers entering the market. Companies like Benchmark Senior Living, Sinceri Senior Living, Sonida Senior Living, and Vi are investing in community renovations, wellness-oriented programming, and improved customer experiences to attract and retain residents.
With a renewed focus on deepening resident care offerings and adding lifestyle amenities tailored to baby boomers, senior living operators are adapting their operations to maintain momentum. From upgrading communities with modern enhancements to investing in new technologies and infrastructure changes, companies are positioning themselves for continued growth in occupancy rates. As they cater to the needs of a new generation of residents, operators are looking inward to improve their operations and stay relevant in a competitive market.