CEO Chris Hollister of Pegasus Senior Living is focusing on improving staffing challenges, especially in memory care. With the use of predictive analytics and data analysis, the company has developed a new staffing model, named Pegasus Green. This model integrates hiring software, quantitative data analysis, and emotional intelligence assessments to identify future leaders.
According to Hollister, the new staffing model is already showing improvements, with plans to hire candidates for executive director roles. The company aims to see material improvements in hiring executive directors within a year, all while finalizing a five-community acquisition in Texas.
Recruitment remains a top priority for Pegasus, as the industry continues to face challenges in filling care positions due to burnout and trauma from the pandemic. The company is also focused on evolving its memory care program and investing in new technologies to enhance resident care.
Hollister envisions monetizing and sharing the staffing model with other organizations in the future to benefit the entire industry. With a strong focus on recruitment, onboarding, and innovation in care practices, Pegasus is poised for growth and success in the years ahead.
