Merrill Gardens President Tana Gall believes that senior living recruiting is more than just a job, it’s a way of life. She personally reaches out to potential recruits, exemplifying the grassroots approach she envisions for the company in 2024.
Despite challenges, Merrill Gardens is back on track and focusing on transparent operations within their Truewood brand. Gall emphasizes the importance of autonomy for residents and the need for creative solutions in the industry’s slow recovery from the pandemic.
With a renewed focus on data-driven decision-making, Merrill Gardens is piloting new technology to improve resident care and streamline operations. Gall acknowledges the challenges in balancing lifestyle offerings with revenue generation but remains committed to providing value to residents.
