The senior housing industry is revolutionizing its operations through the effective use of data. Companies like Watermark, Priority, and Insight are leveraging data to enhance staffing, improve resident care, and drive business growth.
Insight Living’s principal, Brian Zybart, highlighted the company’s data-driven approach during a recent webinar. By tapping into data insights, senior living operators can refine their operations, set competitive pricing, and deliver exceptional care to residents.
Watermark Communities, under the leadership of President and CEO David Barnes, has implemented the Watermark Connect program to address staff turnover and improve overall performance. This internal program tracks key performance indicators and fosters a culture of excellence among residents and associates.
Priority Life Care, led by CEO Sevy Petras, has utilized data to optimize staffing, monitor agency usage, and reduce overtime. The company’s strategic use of data has led to significant improvements in incident rates and ER visits, showcasing the power of data-driven decision-making in senior living operations.
Data for staffing
Watermark’s Connect program has enabled the company to track important metrics related to staffing, resulting in reduced turnover and enhanced performance. By focusing on data-driven insights, senior living operators can create a more efficient and sustainable workforce.
Operational priorities with technology
Operational priorities vary among senior living operators, with a strong emphasis on driving occupancy, financial stability, and resident satisfaction. Through the strategic use of data, companies like Insight, Watermark, and Priority are achieving operational excellence and driving positive outcomes across the industry.
