Chris Guay is a transformative leader in the field of senior living, serving as the founder and CEO of Vitality Living. With over 20 years of experience in the industry, Guay is dedicated to enhancing the well-being of both residents and staff within his communities. In a recent Changemakers interview, Guay reflects on his professional growth, the significance of staff diversity, and his commitment to fostering a safe and high-quality environment for all individuals in his care.
When asked about his evolution as a leader since entering the senior living industry, Guay acknowledges that he didn’t initially see himself as a leader. However, through experience and mentorship, he has grown into a role focused on the operational aspects of the business. He emphasizes the importance of staying connected to the frontline staff and ensuring that decisions positively impact both residents and team members.
Guay identifies himself as a Changemaker, citing his desire to innovate and drive positive change within his organization. He values the balance between progress and stability, ensuring that any changes implemented ultimately benefit residents, team members, and ownership partners alike.
Vitality Living stands out as a Changemaker in leadership development within the industry, emphasizing the importance of aligning mission-driven values with financial sustainability. Through comprehensive education and coaching programs, the organization equips leaders at all levels with the skills needed to effectively manage both the mission and margin of their communities. This focus on leadership development ensures that every team member has the tools to drive positive outcomes for residents and stakeholders.
One notable change implemented by Vitality Living is the use of the Culture Index tool in the hiring process for leadership roles. By assessing candidates based on predefined traits and behaviors, the organization ensures a better fit between individuals and their roles. This data-driven approach fosters success for both the individual and the business as a whole, setting a standard for excellence in leadership recruitment and development.
Overall, Chris Guay and Vitality Living exemplify the qualities of a true Changemaker in the senior living industry, driving innovation, diversity, and excellence in leadership development.