Healthcare leaders urge NHS England to unleash full potential of NHS App
In a recent independent investigation by Lord Ara Darzi, it was found that the NHS App is not delivering a ‘digital-first’ experience, despite its huge potential. Although there has been a rapid increase in registrations, less than 20% of patients utilize the app monthly.
Dr. Layla McCay from NHS Confederation emphasizes the importance of continuous development to empower patients in managing their health. Integration with other smartphone apps, mental well-being support, and improved communication with NHS are key areas of focus.
Dr. Mohammad Al-Ubaydli praises the NHS App’s success but highlights the need for workforce optimization and enhanced data sharing to unlock its full potential. Lloyd Price suggests introducing a unique feature to drive organic growth.
Moving forward, Joe Harrison from Milton Keynes University Hospital NHS Foundation Trust is optimistic about the app’s growing functionality and its ability to relieve burdens on NHS staff. NHS England assures ongoing improvements and increased accessibility of services through the app.
