Erin Shadbolt took on the role of CEO at Ascension Living in July with a clear vision for the future of the organization.
Having joined in 2022 and held various positions within the nonprofit, Shadbolt is no stranger to the challenges and opportunities within the organization. She steps into her new role during a time of change, as Ascension Living recently underwent restructuring with the sale of certain facilities.
Looking ahead, Shadbolt’s focus is on strengthening the workforce by attracting younger talent and implementing new technologies to enhance operations. She emphasizes the importance of transparency and communication within the organization, hosting town hall meetings and weekly office hours to encourage collaboration and problem-solving.
Under Shadbolt’s leadership, Ascension Living has seen improvements in staff retention and preparation for future changes. By investing in technology and enhancing services, the organization aims to create a culture of connection, transparency, and innovation.
Shadbolt’s goal for the future of Ascension Living is to maximize occupancy and have a waiting list of potential employees. By rethinking care services, particularly in memory care, the organization strives to support residents’ cognitive journeys and enable them to age in place.