After a cyber attack on pathology system provider Synnovis disrupted healthcare services in London, more than 60 core IT systems used within laboratories are being rebuilt.
The ransomware attack by Russian cyber crime group Qilin on 3 June 2024 led to the postponement of thousands of operations and appointments. However, Synnovis has made significant progress in restoring IT systems, with a focus on reconnecting laboratory systems with hospitals, GPs, and other service users.
As of 1 August 2024, the electronic end-to-end IT solution for services at the Synnovis hub laboratory has been restored and tested, allowing for increased capacity and efficiency for primary and community care services. Dr. Chris Streather, medical director for NHS London, noted the ongoing progress and impact on patients and staff.
Primary and community care services are expected to transfer back to Synnovis on a borough-by-borough basis, starting in early August 2024. Despite the challenges posed by the attack, efforts are being made to ensure that services return to normalcy.
In addition to the rebuilding of IT systems, NHS Blood and Transplant is urging donations to replenish blood stocks, while efforts are underway to enhance cyber security measures in the healthcare sector.
