A recent study conducted by Ulster University School of Computing revealed that user ratings and download rates are not reliable indicators of the quality of digital health apps.
The study, published in the PLOS ONE journal, analyzed 1,500 digital health apps provided by ORCHA. Researchers found that metrics such as user ratings and downloads did not accurately reflect the quality, effectiveness, safety, and reliability of the apps.
Professor Raymond Bond, chair of the research project, emphasized the importance of looking beyond superficial metrics when evaluating digital health apps. He urged users and healthcare providers to prioritize rigorous evaluation processes to ensure that digital tools meet high quality standards and positively contribute to patient care.
The study also called for enhanced digital health literacy training and the use of nationally endorsed platforms like the ORCHA Digital Health Formulary to guide users towards high-quality health apps.
Ultimately, the research highlights the need for a more thorough evaluation of digital health apps to improve health outcomes and build trust in digital health solutions.
