Anthem CEO: Ongoing Challenges Create Steeper Climb for Memory Operators This Year
Embarking on challenges in the memory care sector can sometimes feel like scaling Mount Everest, according to Anthem Memory Care CEO Isaac Scott.
Just like conquering a formidable summit, memory care operators face a steep climb ahead in various aspects. Scott shared with Memory Care Business that the remainder of this year will test the sector’s operational resilience.
Anthem has been proactive this year, expanding its portfolio through new management agreements and operational improvements. The recent addition of distressed communities in Illinois and Wisconsin showcases the company’s commitment to growth.
Scott emphasized the importance of using data to drive operations and resolving staffing issues throughout the portfolio. By eliminating agency staffing in all buildings, Anthem has seen success in stabilizing and growing its communities.
Despite the challenges posed by the current environment, Scott remains optimistic about the market need for memory care services. He believes that the industry must focus on developing better staffing and expanding services to meet future demand.
As Anthem continues its growth trajectory, Scott and COO Lewis McCoy are gearing up for a physical challenge by hiking Mount Ogden multiple times to raise funds for the company’s internal relief fund for staff emergencies.
With a strategic mindset and a commitment to operational excellence, Anthem is navigating the complexities of the memory care sector with resilience and determination.
