In 2024, senior living operators are still facing familiar challenges, with staffing and changing resident demographics remaining top concerns in the culinary world. Despite progress in reducing agency labor, recruiting and retaining senior living workers continues to be a struggle. The incoming baby boomer generation presents a unique opportunity for operators to revamp culinary services for older adults.
At a recent Senior Housing News event, industry leaders highlighted the ongoing challenges in staffing and dining. Brands like Covenant Living, Aegis Living, and The Arbor Company are rising to the occasion by implementing innovative strategies and creating new experiences for residents. Themed meals, interactive dining spaces, and seasonal menus are just a few ways operators are redefining the dining experience for seniors.
Staffing remains a critical issue, with operators like Arbor facing the challenge of competing for talent in a less glamorous industry. Wages are a common hurdle, but operators are finding ways to attract and retain top-tier talent through work-life balance and development opportunities. Emphasizing compassion and a can-do attitude over strict job requirements has proven successful in building a strong workforce.
Creating career paths and offering training opportunities are key to keeping employees engaged and advancing their skills. Collaborations with online culinary education platforms like Rouxbe and job training programs like Pineapple Academy are helping operators support their staff’s professional development. Despite the challenges, senior living operators are adapting to industry trends and driving positive change in dining services for older adults.
