Senior living operators are facing challenges as resident acuity levels rise, impacting margins in the industry. With the increasing care needs of residents, operators are getting creative to improve bottom lines and adapt to changing demands. From adjusting care structures to optimizing staffing and rates, operators like Eskaton, Senior Lifestyle, and Integral Senior Living are working to enhance operating margins in the face of these challenges.
Margin improvement shaped by acuity, care structure evolution
As residents come with higher care needs, operators are reshaping care structures to capture new revenue opportunities. Senior Lifestyle and Integral Senior Living have seen improvements in operating margins through increased occupancy, rate adjustments, and operational efficiencies. By aligning care levels and pricing offerings with the acuity needs of residents, operators are navigating the evolving landscape of senior living sales and care provision.
By tailoring care plans and ensuring accurate assessments for billing purposes, operators like Distinctive Living and Pegasus Senior Living are adapting to the changing acuity needs of residents. With a focus on increasing transparency, balancing staffing needs, and optimizing care revenue, senior living providers are working towards financial stability while providing quality care to residents.
Tailoring operations to support rising acuity
As residents demand more choice-driven programming and personalized care, senior living providers are adjusting operations to meet these needs. Cogir Management and Presbyterian Homes & Services are focusing on wellness amenities and care models that cater to higher acuity levels, with the goal of improving resident satisfaction and financial performance.
Nonprofit senior living providers like Eskaton are exploring partnerships with healthcare providers to expand services and drive margin growth. By managing costs and leveraging strategic partnerships, operators are striving to navigate the challenges of rising resident acuity and maintain financial stability in the senior living industry.
