How the Push and Pull of Owner-Operator Relationships Shapes Senior Living

Senior living operators and owners must work in closer alignment to achieve success in 2024 and beyond. While the industry acknowledges the importance of this alignment, discussions at the recent Capital & Strategy conference highlighted ongoing challenges in achieving it. Leaders like Greg Puklicz of 12 Oaks Senior Living are cautious about relinquishing control over certain aspects of their business, believing it may disconnect operators from the business. Meanwhile, Andrew Agins of Evolve Senior Living sees room for improvement in the existing alignment model. Key considerations include the role of regionals, the risks of misaligned management agreements, and the importance of data-sharing and fair financial structures. As the industry evolves, successful groups will be those willing to adapt and collaborate for mutual benefit.