Rapid Health’s Smart Triage Revolutionizes Patient Access in NHS GP Practices
Rapid Health’s Smart Triage is a game-changer for NHS GP practices and Primary Care Networks, tackling the chronic 8am rush issue by empowering patients with self-service capabilities. Carmelo Insalaco, CEO and co-founder of Rapid Health, discusses the unique benefits of the software and its unmatched potential.
By enabling symptom assessment and self-booking appointments, Smart Triage efficiently guides patients to the appropriate care setting without requiring staff intervention. This innovative approach enhances patient access, reduces workload, optimizes capacity, and effectively manages patient demand for GP practices and PCNs.
Insalaco highlighted the limitations of traditional online consultations and emphasized the need for smarter solutions. Instead of the chaotic morning rush for appointments, Rapid Health’s Smart Triage offers patients 24/7 access, ensuring continuous support.
Setting Rapid Health Apart
Rapid Health stands out with its unrivaled customer benefits, including round-the-clock access to GPs. Real-world evaluations have shown remarkable results in just five days, surpassing industry standards. The software has been successfully implemented at Manor Court Surgery, where patient preferences and improved efficiency have been demonstrated.
Looking ahead, Rapid Health aims to revolutionize care integration by streamlining primary care, secondary care, and remote monitoring on a unified platform. The ultimate goal is to empower patients to proactively manage their healthcare needs with ease and efficiency.
